You’ve Built a Successful Business.
Now It’s Hitting a Ceiling
I help you uncover what’s actually limiting growth and change how your business works so it doesn’t all depend on you.
Hi, I’m Katie.
I’ve spent the last 13+ years working alongside founders inside service businesses — mostly coaching, training, and SaaS companies.
I started in customer success and eventually led customer success teams. In every role, I worked closely with CEOs as the business grew.
And I kept noticing the same thing.
The business would grow. Revenue would increase. The team would expand. But most of the thinking, context, and decision-making still lived with the founder.
It wasn’t dramatic. It was subtle. But it created a ceiling.
I’m not especially interested in tools for the sake of tools. And I’m not interested in layering in structure that doesn’t fit the person leading the company.
What I care about is understanding how the founder actually operates — how they think, where they hold control, what kind of business they’re trying to build — and then helping the business evolve so it doesn’t all depend on them.
That’s the work.
It’s not flashy. It’s not about optimizing everything. It’s about getting clear on what’s actually limiting growth and making changes that support both the business and the person running it.
The First Step
The Growth Gap Assessment
If your business is working but growth feels heavier than it should, this is where we start.
The Growth Gap Assessment is a focused, two-week diagnostic to identify what’s actually limiting progress right now.
Most founders assume the issue is marketing, hiring, or capacity. Sometimes it is. Often it’s something less obvious — decision bottlenecks, unclear ownership, priorities that haven’t translated into execution, or too much context staying centralized.
Before changing anything, we step back and look at how the business really runs.
We examine:
Strategy and current priorities
Sales and delivery flow
Decision-making and ownership
Financial clarity
Systems and operating rhythms
At the end of the engagement, you leave with:
A clearly defined Growth Gap
An understanding of its operational impact
A prioritized path forward
From there, you can implement internally or continue working together.
This isn’t about adding more. It’s about identifying the constraint so the next move is intentional.
What Happens Next
The Growth Gap Assessment is designed to create clarity.
From there, the path forward depends on what we find.
In some cases, founders implement the roadmap internally with their existing team.
In others, we continue working together to redesign ownership, adjust operating rhythms, or support implementation over time.
There’s no automatic retainer. The next step should fit the business — not the other way around.
If ongoing support makes sense, we define it together based on the findings.
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!