A tidy white desk with a silver MacBook Air laptop open, a vase of pink roses, a stack of books with a pink phone case, a pink notebook with glasses on top, a gold desk lamp, and a framed quote on the wall.

You’ve Built a Successful Business.

Now It’s Hitting a Ceiling

I help you uncover what’s actually limiting growth and change how your business works so it doesn’t all depend on you.

A woman smiling outdoors during sunset, standing on a staircase with a garden and open field in the background.

Hi, I’m Katie.

I’ve spent the last 13+ years working alongside founders inside service businesses — mostly coaching, training, and SaaS companies.

Regardless of my role, I worked closely with the founders as the business grew.

And I kept noticing the same thing. The business would grow, and the team would expand, but we’d eventually hit a ceiling. Why? Because the founder and business hit their capacity limit.

It was hard to watch these founders, my collegues friends and leaders, hit this ceiling. Some quietly burnt out while they took on more and more. Others tried everything to address the symptoms without ever finding the core of the issue.

No matter who the founder was or what kind of services they offered, they all had one thing in common. Most everything in the business ran through them. They were the glue holding it all together. They held the context, made the decisions, and approved most everything.

My approach requires getting to know the founders and business at a deep level. What I care about is understanding how the founder actually operates — how they think, where they hold control, what kind of business they’re trying to build — and then helping the business evolve so it doesn’t all depend on them.

I deeply believe that no single tool, automation or AI solution is “the answer.” They are tools. The real solution lies somewhere in between the people and the necessary processes that keep the business running. And yes, tools help facilitate the work, but they don’t do it on their own.

I’m not especially interested in tools for the sake of tools. And I’m not interested in layering in structure that doesn’t fit the person leading the company.

I’m passionate about helping values-driven organizations and the founders that operate them tap into sustainable growth by focusing on the right next step and decentralizing the work so it doesn’t always rely on them.

That’s the work.

It’s not flashy. It’s not about optimizing everything. It’s about getting clear on what’s actually limiting growth and making changes that support both the business and the person running it.

The First Step

The Growth Gap Assessment

If your business is working but growth feels heavier than it should, this is where we start.

The Growth Gap Assessment is a focused, two-week diagnostic to identify what’s actually limiting progress right now.

Most founders assume the issue is marketing, hiring, or capacity. Sometimes it is. Often it’s something less obvious — decision bottlenecks, unclear ownership, priorities that haven’t translated into execution, or too much flowing through one person.

Before changing anything, we step back and look at how the business really runs. We examine:

  • Strategy and current priorities

  • Sales, marketing, and delivery flow

  • Decision-making and ownership

  • Financial clarity

  • Systems and operating rhythms

What's Included:

This is not a surface-level review. A typical engagement takes 2-3 weeks to complete and includes:

  • Kickoff + Deep Dive: A 2-hour working session reviewing the core elements of your business. We’ll look at how each element is operating, learning, and evaluating how each element impacts each other, including vision and strategy, offers, marketing and sales, service delivery, team structure, financial health, and infrastructure.

  • Growth Gap Map + 90-Day Priorities: A written findings document outlining the primary constraint limiting growth, how it’s impacting revenue and capacity, and a clear set of priorities for the next quarter.

  • Live Debrief: A dedicated session to walk through insights, answer questions, refine the priorities over the next quarter, and clarify next steps.

You leave with clarity on what is actually limiting growth and a grounded plan for what to do next. From there, you can implement internally or explore how we may continue working together.

This isn’t about adding more. It’s about identifying the constraint so the next move is intentional.

Ongoing or Project-based Support

The Growth Gap Assessment is designed to create clarity. From there, the path forward depends on what we find.

In some cases, founders implement the roadmap internally with their existing team.

In others, we continue working together on a project or retainer basis to eliminate the biggest constraint in the business.

There’s no automatic retainer. The next step should fit the business. If ongoing support makes sense, we define it together based on the findings.

Contact Us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!